Website - Frequently Asked Questions – Cora
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Website - Frequently Asked Questions

Member Support

Your Account

+How do I access my account?

In the top right corner of your screen click Log In; Enter the username and password you created during signup.

+What can I do from my account?

Change your billing information, shipping address, adjust your product selection.

Shipping

+What shipping carrier do you use?

We ship via USPS Priority Mail

+Do you ship internationally?

At the moment, we can only ship within the United States

+When will I receive my products?

We ship all products received before 5pm on the next business day via USPS Priority Mail, so shipments typically arrive in 2-4 days.

+How do I change my shipping address?

Log into your Account and go to Delivery Information

Billing

+How will I be billed for my subscription?

We bill you according to the payment schedule you select. You can pay monthly, quarterly, or annually. No matter what payment schedule you choose, your Cora supplies will always be delivered quarterly (every three months).

+How do I change my billing information?

Log into your Account and go to Billing Information

Body

+What are your tampons made of?

Our tampons are made of 100% GOTS certified premium organic cotton

+Why organic cotton?

Conventional (non-organic) cotton is one of the dirtiest crops in the world. Heavily sprayed with toxic pesticides, herbicides, and fungicides, the cotton carries the residue of these chemicals, which are then exposed to a woman’s delicate and absorbent vaginal tissue. Organic cotton is grown without chemical pesticides and is completely natural and pure.

+Why do your products have plastic applicators?

Simply put, we offer our tampons in plastic applicators because they are what the majority of women in the U.S. use to insert their tampons. They are comfortable, smooth, and discreet. We’re working towards developing a bio-plastic applicator so we can neutralize the environmental impact from this product component.

Experience

+Can I get additional Stowaways to give to friends or offer as a promotional item at an event?

Of course! Email us the details at support@cora.life

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Have a #fearlessperiod.

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